The terms registered agents use every day.

ARTAdministrative Review Tribunal

The body that reviews many visa refusal decisions. The appeal window runs from the date of the decision letter, so check the letter for the deadline.

CoEConfirmation of Enrolment

The document a registered education provider issues once a student has accepted an offer and met its conditions. It is needed for a Student visa application.

CPDContinuing professional development

The annual learning registered migration agents must complete and log to keep their registration.

EOIExpression of Interest

The submission made in SkillSelect that states a person's points and preferences so they can be considered for an invitation to apply for a skilled visa.

ESOSEducation Services for Overseas Students

The legal framework governing providers who teach international students, and the education agents who recruit for them.

ImmiAccount

The Department of Home Affairs online account used to lodge visa applications and manage them.

MARAMigration Agents Registration Authority

The registration regime for migration agents, administered by OMARA. Agents carry a MARN.

MARNMigration Agent Registration Number

The number identifying a registered migration agent. Agents must give it to clients and show it on invoices.

Ministerial Direction

A direction that sets how the Department prioritises or decides certain visa applications, for example processing order or character grounds. Several can apply at once to files lodged at different times.

NAATINational Accreditation Authority for Translators and Interpreters

The body whose credentialed community language qualification can earn points on the general points test.

OMARAOffice of the Migration Agents Registration Authority

The regulator that registers migration agents, investigates complaints and can sanction agents.

ROIRegistration of Interest

The step used by some states and territories before nominating a skilled applicant for a subclass 190 or 491 visa.

SkillSelect

The Department's online system where people lodge an EOI for skilled visas and are invited to apply in rounds.

Statement of services

A written list of each service performed and its charge. Under section 313 of the Migration Act, a registered agent is not entitled to a fee without giving one.

SubclassVisa subclass

The number identifying a type of visa, for example 500 for the Student visa or 190 for Skilled Nominated.

General information, not migration or legal advice. Check current requirements with the Department of Home Affairs or OMARA.